Legal information

Terms and conditions

Conditions governing the use of ggtecnologia.es and requests for information, quotes and services.

1. General information

This website, ggtecnologia.es, is owned by GORGON TECNOLOGIA S.L., with NIF B67914911, entered in the Commercial Registry of Málaga (Registro Mercantil de Málaga), volume 6117, folio 181, sheet MA-165002, entry 1, with registered office at Calle Enrique Van Dulken, 11 – 29700 Vélez-Málaga (Málaga).

This document (together with any other documents referred to in it) governs the conditions under which this Website is used and information, quotations and services are requested through it (hereinafter, the Conditions).

In addition to reading these Conditions, before accessing, browsing and/or using this website, the User must have read the Legal Notice, including the cookie policy and the privacy and data protection policy. By using this Website or by requesting information, quotations or services through it, the User agrees to be bound by these Conditions and by everything mentioned above; if the User does not agree with all of it, the User must not use this Website.

Please also note that these Conditions may be amended. The User is responsible for reviewing them each time the User accesses, browses and/or uses the Website, as the Conditions in force at the time the request is made will apply.

For any questions the User may have in relation to the Conditions, the User may contact the owner using the contact details given above or, where applicable, using the contact form.

2. The user

Accessing, browsing and using the Website confers the status of user (hereinafter referred to, interchangeably, individually as the User or collectively as the Users), and accordingly all the Conditions set out here, as well as any subsequent amendments to them, are accepted from the moment browsing of the Website begins, without prejudice to the application of the relevant mandatory legislation, as the case may be.

The User accepts responsibility for the correct use of the Website. This responsibility shall extend to:

  • Using this Website only to make legally valid enquiries and requests.
  • Not making any false or fraudulent request. If a request of this nature could reasonably be considered to have been made, it may be cancelled and the relevant authorities would be informed.
  • Providing truthful and lawful contact details, for example email address, telephone number, postal address and/or other details (see Legal Notice).

The User declares that they are over 18 years of age and have legal capacity to contract services through this Website.

The Website is aimed primarily at Users resident in Spain. There is no assurance that the Website complies, in whole or in part, with the laws of other countries, and any liability that may arise from access from such countries is disclaimed; nor is there any assurance that services will be provided outside Spain.

3. Quotation and service requests

Requests sent through the Website forms, by telephone or by email do not constitute the contracting of any service and do not create any obligation for the User. GORGON TECNOLOGIA S.L. will contact the User to assess their needs and, where appropriate, will send the User a written quotation.

The specific conditions of each installation or service (scope, equipment, price, delivery times and warranties) will be those set out in the quotation or contract accepted by the User, which will prevail over the general information published on this Website.

4. Warranties

The equipment supplied carries the warranty established by law. The warranty conditions for each installation will be detailed in the corresponding quotation or contract.

5. Exclusion of liability

Unless otherwise provided by law, no liability will be accepted for the following losses, regardless of their origin:

  • Any losses that are not attributable to any breach on its part.
  • Those due to minor differences or inaccuracies that may arise from a lack of screen resolution, problems with the browser used or other issues of this kind.
  • Technical failures which, through chance events or otherwise, prevent the service from operating normally over the internet. Unavailability of the Website for maintenance or other reasons, which prevents the service from being available. GORGON TECNOLOGIA S.L. uses all the means at its disposal to deal properly with the requests received. Nevertheless, it is exempt from liability for causes that are not attributable to it, fortuitous events or force majeure.
  • In general, it shall not be liable for any failure or delay in performing any of the obligations undertaken where this is due to events beyond its reasonable control, that is, due to force majeure, which may include, by way of example and without limitation: strikes, lockouts or other industrial action; civil commotion, riot, invasion, terrorist threat or attack, war (whether declared or not) or threat of or preparations for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster; inability to use trains, ships, aircraft, motor transport or other means of public or private transport; inability to use public or private telecommunications systems; acts, decrees, legislation, regulations or restrictions of any government or public authority.

Accordingly, the obligations will be suspended for as long as the force majeure event continues, and the time for performing them will be extended by a period equal to the duration of the force majeure event. All reasonable means will be used to find a solution that allows the obligations to be performed despite the force majeure event.

6. Written communications and notices

By using this Website, the User accepts that most communications with GORGON TECNOLOGIA S.L. will be electronic (email or notices published on the Website).

For contractual purposes, the User consents to the use of this electronic means of communication and acknowledges that all contracts, notices, information and other communications sent electronically satisfy the legal requirement of being in writing. This condition does not affect the rights granted to the User by law.

The User may send notices and/or communicate with GORGON TECNOLOGIA S.L. using the contact details given in these Conditions and, where applicable, through the contact areas of the Website. Likewise, unless otherwise stipulated, GORGON TECNOLOGIA S.L. may contact and/or notify the User at the email address or postal address provided.

7. Data protection

The personal information or data that the User provides to GORGON TECNOLOGIA S.L. through the Website will be processed in accordance with the Privacy Policy. By accessing, browsing and/or using the Website, the User consents to the processing of that information and data and declares that all the information or data provided is truthful.

8. Governing law and jurisdiction

Access to, browsing and/or use of this Website, and the service contracts arising from it, shall be governed by Spanish law. Any dispute, problem or disagreement arising out of or relating to access to, browsing and/or use of the Website, or to the interpretation and performance of these Conditions, shall be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

9. Complaints and claims

The User may submit complaints, claims or any other comments through the contact details given at the beginning of these Conditions (General information).

In addition, GORGON TECNOLOGIA S.L. has official complaint forms (hojas oficiales de reclamación) available to consumers and users, which they may request at any time using the contact details given at the beginning of these Conditions.

Likewise, if a dispute arises from the relationship between GORGON TECNOLOGIA S.L. and the User, the User, as a consumer, may request out-of-court dispute resolution in accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC.